How many times have you had a computer issue while your computer is under warranty and you pick up the phone only to get a person in a far away land to read a script to you like a 5 year old. All you want is for someone to own the issue, take care of you and get your stuff fixed! Or you call and you get "Press 1 for this, 2 for that" which also has its limitations.
Here's what we can do for you. Bring us the problem. We'll own it, we'll deal with the tech in far away land and we'll push 1, 2, or 3 and get the problem solved. Yes, there's a basic fee, but you also have the piece of mind that your computer is going to be fixed -- no hassles, no frustrations.
In the last couple of months, we've saved customers so much frustration and time, it's made the service a hit! No, your neighborhood Big Box store doesn't do it, but we do.